Privacy policy

Last Updated: February 20, 2026

At Shimi (“Company,” “we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (the “Site”), make a purchase, or interact with our brand, including email and SMS communications. By using our Site, you agree to the terms below.

Information We Collect

We may collect:

Personal Information

When you place an order, create an account, or sign up for communications:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details
  • Order history

Automatically Collected Information

  • IP address
  • Device and browser type
  • Pages visited and browsing activity
  • Referral source

This information is collected using cookies and similar technologies.

Information You Provide

If you contact us via email, chat, forms, surveys, or social media, we collect the information you choose to share.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about orders and shipping
  • Send marketing emails (if you opt in)
  • Send SMS messages, including promotions and cart reminders (if you opt in)
  • Improve our website and customer experience
  • Prevent fraud and comply with legal obligations

SMS & Mobile Messaging

If you opt in to receive SMS/text messages from Shimi, we may send recurring automated marketing messages, promotional offers, cart reminders, and order updates to the mobile number you provide. Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at support@shimibottle.com.

We do not sell your phone number or SMS consent data. We may share your information with service providers that assist in delivering our SMS communications.

Cookies & Cart Tracking

We use cookies and similar technologies to improve your experience, remember items in your cart, analyze site traffic, and support advertising efforts.

Cookies may track items placed in your cart, including abandoned carts. If you have opted in to marketing communications, this information may be used to send cart reminder emails or SMS messages.

You can adjust your browser settings to decline cookies; however, some features of the Site may not function properly.

We do not use cookies to sell your personal information.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Payment processors
  • Shipping carriers
  • Email and SMS marketing providers
  • Website hosting and IT partners

We may also disclose information if required by law or to protect our rights.

Data Security

We use industry-standard safeguards, including encryption and secure servers, to protect your information. However, no online transmission is completely secure.

Your Privacy Rights

You may:

  • Request access to your personal information
  • Request correction or deletion
  • Opt out of email or SMS marketing at any time

To make a request, contact support@shimibottle.com.

California Residents (CCPA)

California residents have the right to request information about the data we collect and request deletion, subject to certain exceptions. We do not sell personal information and will not discriminate against you for exercising your rights.

To submit a CCPA request, email support@shimibottle.com with “CCPA Request” in the subject line.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy periodically. The date above reflects the most recent version.

Contact Us

Shimi
Email: support@shimibottle.com
Address: 539 Power Plant Cir. Winston Salem, NC 27101